FIT Managed Client Services
As a full-service IT provider, FIT also offers a managed client solution that includes asset management, software distribution and user and security management. We follow a process oriented approach based on international standards (for example, ITIL). FIT serves some 5,000 customers in more than ten countries.
Asset management
FIT supports the entire hardware lifecycle for client management. Our consultants help you design and implement a hardware and software strategy. They also help you choose the right vendor and organize the transition and rollout phases.
Asset management includes:
- Procurement
- Equipment installation (PCs, laptops, printers, network print servers, handheld devices, etc.)
- Inventory management
- Initial installation of operating systems
- Replacement of faulty hardware
- De-installation
- Equipment disposal
In the event of a service disruption, FIT handles the troubleshooting and replaces any faulty hardware components. This service is guaranteed worldwide by FIT's global partner network and supported by vendors located nearly everywhere in the world.
In addition to this basic service, FIT also offers an inventory list service for hardware and software:
- Automated inventory lists
- Overview of physical data on installed PCs
- Overview of installed applications
- Cmparing inventory with licenses (eliminates risk of over- or under-licensing)
- Detection of security vulnerabilities
FIT’s asset management allows for easy and efficient compliance with legal regulations and company guidelines. It also provides a clear overview of your assets and the information relevant to you.
Software distribution
Automated software distribution saves valuable time, money and resources. Software distribution includes on-demand software packages, virus signature updates several times a day and add-ons such as OSD (operating system deployment) for system setup. A license management component can also be integrated. Software consultants help you set up software packages and find suitable software deployment options.
The FIT software distribution environment has the following features:
- Automated installation of operating systems
- Automated installation of applications
- Customization and distribution of software packages
- Accurate overview of licenses in your IT landscape
- License management (no over- or under-licensing)
- Optimized patch management
- Real-time signature distribution for virus protection
User and security management
Our Managed Client Services includes standard user administration with features such as:
- Administration of user groups
- Administration of user accounts and rights
- Administrative tasks for Outlook and Exchange
- Role-based assignment of user rights
- IT compliance
This also includes domain and data management services such as:
- Necessary changes to Active Directory structures
- Restoration of data
Our consultants can also help you set up Active Directory structures, create and change server structures, migrate data and establish guidelines.